Through our offshore-certified psychologists, we deliver critical psychological support directly to high-risk environments, bringing our services directly to you.

Visiting a North Sea installation for what was initially thought to be a routine wellbeing check on behalf of a regional operator, our team instead uncovered a more severe situation.

A high-risk psychological climate was prevalent, directly impacting performance, communication, and safety.

The Challenge

Engaging with the workforce on board the installation provided our team with a clear outline of the underlying cultural difficulties that had been building underneath the surface. The asset was showing early signs of a breakdown in psychological safety, demonstrated by:

• A safety-critical operator struggling with intrusive thoughts and survivor’s guilt.
• A culture of intimidation from a key leader.
• Growing fear around job security.
• Fatigue and emotional exhaustion impacting decision-making.
• Team members who were too anxious to speak up.

These issues were quietly eroding morale, concentration, and cohesion, putting both people and operations at risk.

Our Approach

Within hours of arrival, we pinpointed the key areas to target with our on-site psychologists delivering focused, high-impact interventions.

• Rapid Onboard Support: We stabilised and supported the safety-critical worker immediately, ensuring safe operations and providing trauma-informed strategies to regain control and focus.
• Confidential Onshore–Offshore Link: Multiple personnel came forward (many for the first time) to discuss bullying, stress, anxiety and fatigue. We offered a psychologically safe space where they were heard, supported, and guided.
• Escalation With Purpose: Leadership concerns were escalated anonymously, enabling the operator to begin addressing toxic behaviours without exposing staff.
• Clear, Actionable Insights: We delivered practical recommendations on fatigue management, communication, leadership behaviour and ongoing psychological support.

The Transformation

Following our intervention, within a three-month turnaround, the culture on board the installation was unrecognisable. Noticeable results included:

• The safety-critical worker regained stability through structured psychological support.
• Leadership behaviours were reviewed, coached, and strengthened.
• The asset saw increased speaking-up behaviour and improved trust.
• Staff reported greater clarity, reduced stress, and better emotional control.
• Fatigue and workload pressures were actively managed, reducing behavioural risk.

The workforce transformed from a feeling of simply holding on to a new era of feeling supported, heard, and ultimately, psychologically safe.

The IntrospeXion Difference

This case demonstrates the power of early intervention, on-site clinical expertise and trauma-aware leadership development. Offshore environments are high-pressure by nature—having the right psychological support isn’t a luxury; it’s a risk control.

IntrospeXion helps organisations protect their people and strengthen performance, one asset at a time.